Privacy Policy
Privacy Policy governs the manner in which ABM Tax collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.abmtax.ca website (“Site”) and app.abmtax.ca web app. This privacy policy applies to the Site and all products and services offered by abmtax.ca.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Purpose of Collecting Your Phone Number
ABM Tax collects your phone number to provide important account-related updates, appointment reminders, billing notices, and service information. With your explicit consent, we may also send limited marketing or promotional messages about our products and services.
Consent to Receive Text Messages
By providing your mobile number and selecting the SMS-consent option on our forms or website, you agree to receive text messages from ABM Tax. Your consent is voluntary and may be withdrawn at any time by replying STOP to a text message or by contacting us directly at info@abmtax.ca or (204) 505-9696.
Message Frequency and Type
Message frequency will vary depending on your relationship with ABM Tax and the nature of the services you use. Standard message and data rates from your mobile carrier may apply.
Opt-Out Process
You may opt out of receiving further text messages at any time by replying STOP to any message. You may also request removal by contacting us through the methods listed above. After opting out, you may still receive essential service or account-related notifications as permitted by law.
Data Storage and Security
ABM Tax securely stores all consent records, phone numbers, and message logs in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Access to this data is limited to authorized personnel, and information is retained only as long as necessary for business or legal purposes.
Third-Party Service Providers
We may use reputable third-party providers (such as Twilio, AWS SNS, or equivalent) to deliver text messages. These providers process your data solely to transmit the messages and are bound by strict confidentiality and security obligations.
Compliance with Canadian Law
All of our commercial electronic messages comply with Canada’s Anti-Spam Legislation (CASL) and applicable Manitoba consumer protection and privacy laws. We maintain detailed records of consent and opt-out requests to ensure ongoing compliance.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
abmtax.ca may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
abmtax.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this abmtax.ca, please contact us using the contact form found here.
This document was last updated on August 6th, 2013.